Matthew noted how Fr Pfeiffer mistook being busy, even hectic for actually doing things. An unwillingness to to devolve what likely were several good jobs to other priests or seminarians of a few years standing, is a big character flaw. Men don't get trained on essential tasks. Moreover, a leader's most important task is strategy. He may feel he can work the phones, or some other task, better than anyone, but if he cannot let go a bit, all momentum is lost.