Author Topic: Having problem with my browser (Read 1783 times)

MariaCatherine · « **Reply #5 on:** May 19, 2014, 07:30:20 PM »

It's my father's computer. He uses windows 8.1 (?) and he's still loyal to IE, and Norton, regardless of my efforts to convert him. When I get a chance I'll have a go at the advice I got in that other thread I started last week:

http://www.cathinfo.com/catholic.php/Free-virus-removal

I'm not accidentally clicking on the ads, 2Vermont. I've done that before, but this is different!

I thanketh thee, soulguard. Thou didst valiantly come to my rescue. I'm sure the trojan shaketh in his boots at the very thought of your keen eye watching over me. Perhaps he'll go on his way once he sees for himself what thou art made of. :boxer:

I've never bought from amazon without using Matthew's link! :sad:

Is Kapersky free and easy to use? Can I keep Norton? My father will not allow me to remove Norton. He just paid for a whole year not too long ago.

MariaCatherine · « **Reply #6 on:** May 19, 2014, 08:01:39 PM »

Quote from: Matthew

If you're getting auto-directed anywhere, it's not from some professional ads on a professional website.

You must have some kind of malware on your PC. You normally can't get malware from just browsing the Web (visiting various non-porn websites w/ typical banner ads)

Are you by any chance using Windows XP after its April 15, 2014 end-of-life date and/or Internet Explorer?

My father has said that he's downloaded things that promised the moon plus free security, only to realize it was an attempt at a sale, at which point he refused. Could that be how he got the virus?

MaterDominici · « **Reply #7 on:** May 19, 2014, 08:03:52 PM »

Quote from: MariaCatherine

Quote from: Matthew
If you're getting auto-directed anywhere, it's not from some professional ads on a professional website.

You must have some kind of malware on your PC. You normally can't get malware from just browsing the Web (visiting various non-porn websites w/ typical banner ads)

Are you by any chance using Windows XP after its April 15, 2014 end-of-life date and/or Internet Explorer?

My father has said that he's downloaded things that promised the moon plus free security, only to realize it was an attempt at a sale, at which point he refused. Could that be how he got the virus?

I wouldn't download anything that's free without a recommendation from someone who has used it.

...preferably along with a link to make sure you're not getting tricked into downloading something other than what you were looking for.

SenzaDubbio · « **Reply #8 on:** May 19, 2014, 08:06:16 PM »

Quote from: MariaCatherine

My father has said that he's downloaded things that promised the moon plus free security, only to realize it was an attempt at a sale, at which point he refused. Could that be how he got the virus?

Probably. Try these:

http://www.bleepingcomputer.com/download/junkware-removal-tool/

http://www.bleepingcomputer.com/download/adwcleaner/

MariaCatherine · « **Reply #9 on:** May 19, 2014, 08:11:16 PM »

Quote from: SenzaDubbio

Quote from: MariaCatherine
My father has said that he's downloaded things that promised the moon plus free security, only to realize it was an attempt at a sale, at which point he refused. Could that be how he got the virus?

Probably. Try these:

http://www.bleepingcomputer.com/download/junkware-removal-tool/

http://www.bleepingcomputer.com/download/adwcleaner/

Thanks. I clicked on the first link and there seems to be an ad on the page. I guess the link to click is the one below it, that says 'download now @ author's site' in blue and white?