"Shopping Online" has been easy and the thing to do for quite a while, however many people are creatures of habit.
But force them to stay at home for 2-3 weeks and form new habits...
This could be a watershed event that gets millions of people hooked on buying things online (Amazon), using "curbside pickup" and grocery delivery, etc.
"Why didn't we do this earlier?" people will say.
People do a lot of things "just cuz" if it doesn't make a huge difference one way or the other.
But habits, once formed, are hard to break. Especially when those habits involve MORE convenience.
Mark my words: brick and mortar will NEVER fully recover after Coronavirus. Not in a year, not in 2 years. Amazon is just too convenient AND they have the lowest prices on many items. Ordering online has slowly become BETTER IN EVERY WAY over the past 10 years, but it took Coronavirus to coalesce the movement, to wake many people up, to bring things to a head.
If you study human history, you appreciate what I'm saying. Every revolution is built up for many years. Then a TRIGGER EVENT occurs -- the assassination of an archduke for example -- to set everything off. But things were building up for years before that. That's how history always works.
Coronavirus is "the assassination of Archduke Ferdinand" for brick-and-mortar stores.
And I for one welcome the Brave New World. I like convenience. I'm a busy man with 8 children, 5 acres, a full time job, and many side businesses, interests and hobbies. I don't have time for shopping. It's a huge chore. That's why I order everything on Amazon that I can justify (read: it's the cheapest, or tied for cheapest) My wife and I would buy even MORE things online if we weren't so frugal. But more and more, online is offering the lowest prices. The price premium disappears from more items with every passing month.
P.S. Amazon is hiring ONE HUNDRED THOUSAND new employees to meet new demand. In the meantime, 1-day shipping has become 3 days, and 2-day shipping has become 4 days.