And even if someone was aware of the Crisis but truly believed the Novus Ordo rite was valid and proper, and held the Catholic faith in whole,
This is a contradiction. What someone believes is different from the Truth. A Novus Ordo catholic cannot have the "whole" faith, because the novus ordo is not wholly catholic.
I don't think they're a heretic or a schismatic or the like. In error and needing correction? From our view, and we should endeavour to do that.
If someone is in error on the Faith, (and we're talking about substantial error), then by definition, they are either a material heretic or a schismatic, or some combination thereof. And yes, I agree, it's our duty to teach them, if they will listen.
But some heretic or schismatic damned to Hell, as the Dimonds and co. would tell us? Hardly.
It's not our job to damn anyone to hell. It's not even the CHURCH's job to do that. And the Church has NEVER done so, on an individual basis. But...the Church does teach that ignorance of the Truth or a holding to an error (even if the error is held "sincerely") will not suffice for salvation. How this applies to Joe Doe is up to God. But we can't water down Catholic Truths and we cannot say that someone who objectively holds error (even part error) has "the Faith". This is lowering the bar for everyone.
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We must pray and work tirelessly to convert all those who are not 100% orthodox, even if they think they are. Christ died on the Cross for all men, but only some will accept His grace. For those that will, many are not yet part of His Church, or are only partly. As He told us in Scripture:
"And other sheep I have, that are not of this fold: them also I must bring..." (John 10:16). It's our job to bring these others to the fullness of the truth and that starts by recognizing their errors so we can instruct the ignorant.